Customer Service Associate

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join a dynamic team as a Customer Service Associate in Ghaziabad. Ideal for freshers eager to start a career in customer support.

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About the role

As a Customer Service Associate, you will be the first point of contact for our clients. Your role involves responding to customer inquiries, providing product information, and resolving issues promptly. This position is perfect for recent graduates looking to gain valuable experience in a customer-centric environment. You will work closely with a supportive team that values your growth and contributions.

In this role, you will enhance your communication skills and learn how to efficiently manage customer relationships. If you are enthusiastic, have a positive attitude, and enjoy helping others, this job is for you. Our client offers a vibrant workplace where your ideas and innovations are welcomed.

What you'll do

  • Respond to customer inquiries via phone and email.
  • Provide accurate product information and support.
  • Resolve customer issues efficiently.
  • Document interactions in the company database.

What you'll need

  • Graduation in any field.
  • Strong communication skills.
  • Ability to work in a fast-paced environment.

Skills

Excellent verbal and written communication. Customer service orientation. Problem-solving skills.

Good to have

Familiarity with CRM software. Basic computer skills.

Benefits

  • Health insurance.
  • Performance bonuses.
  • Career development opportunities.

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

Questions about this job

What are the key responsibilities of this role?
You will handle customer inquiries, provide product information, and resolve issues.
Do I need prior experience for this position?
No, this position is open to freshers.
What is the working environment like?
The role is onsite in a friendly and dynamic team atmosphere.

Listing last updated

Customer Service Associate

₹25,000–35,000 a month

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