About the role
As a Customer Service Associate, you will handle customer queries and provide support via phone, email, and chat. Your primary responsibility will be to ensure customer satisfaction by addressing their concerns effectively and promptly. This role requires excellent communication skills and a friendly disposition.
Our client values customer experience and offers a supportive environment to learn and grow. If you enjoy problem-solving and helping customers, this is the perfect opportunity for you. You will receive training to set you up for success in this role.
What you'll do
- Respond to customer inquiries
- Provide solutions to customer issues
- Maintain records of customer interactions
- Follow up with customers as needed
What you'll need
- 12th pass or higher
- Good communication skills
- Basic computer knowledge
Skills
Communication skills
Problem-solving
Good to have
Familiarity with CRM software
Benefits
- Flexible work hours
- Work from home
- Training provided
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
Is this position remote?
Yes, this role is completely work from home.
What are the requirements for applying?
A good command of English and a willingness to assist customers are required.
What is the salary for this role?
The salary ranges from INR 12,000 to INR 18,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated