About the role
In the role of Customer Service Associate, you will be the first point of contact for customers. Your main responsibilities will include responding to inquiries, resolving customer issues, and providing product information. This position is perfect for individuals who enjoy interacting with people and are keen to provide excellent service. You'll be trained in customer handling techniques, ensuring you have the skills needed to succeed.
What you'll do
- Handle customer inquiries via phone and email.
- Resolve customer complaints and issues.
- Provide information about products and services.
- Maintain a positive and professional demeanor.
What you'll need
- High school diploma or equivalent.
- Strong communication skills.
- Ability to work in a team.
Skills
Excellent verbal communication.
Customer-focused attitude.
Basic computer skills.
Good to have
Experience in retail or hospitality.
Familiarity with CRM systems.
Benefits
- Flexible working hours.
- Training provided.
- Friendly work environment.
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
Questions about this job
What are the hours for this part-time position?
The part-time hours will be scheduled based on business needs.
Do I need prior experience in customer service?
No, freshers are encouraged to apply.
What will I learn in this role?
You will gain skills in customer interaction and problem-solving.
Is there an opportunity for full-time conversion?
Yes, high performers may be considered for full-time roles.
How do I apply?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated