Customer Service Representative

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kollam, Kerala
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Our client is looking for a part-time Customer Service Representative in Kollam. This role suits freshers passionate about helping customers.

Apply now

About the role

As a Customer Service Representative, you will handle customer inquiries and provide solutions to their issues via phone and email. The ideal candidate will have excellent communication skills and a customer-first attitude. This remote position offers flexible hours, making it perfect for students or individuals seeking part-time work. Join a supportive team that values your input and helps you grow your skills in customer relations.

What you'll do

  • Respond to customer queries via phone and email
  • Provide accurate information about products and services
  • Resolve customer complaints effectively
  • Document interactions and feedback

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Good verbal and written communication

Skills

Communication skills Problem-solving skills Empathy

Good to have

Familiarity with CRM software Basic understanding of product/service offerings

Benefits

  • Flexible working hours
  • Work from home
  • Opportunity for growth

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

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Questions about this job

What will my daily tasks involve?
You will manage customer inquiries, provide solutions, and ensure customer satisfaction.
Is training provided?
Yes, comprehensive training will be provided to all new employees.
What is the expected work schedule?
The role is part-time with flexible hours based on your availability.
What skills do I need to succeed in this role?
Strong communication skills and a positive attitude towards customer service are essential.
How do I apply?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Representative

₹15,000–25,000 a month

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