About the role
As a Customer Support Associate, you will be the first point of contact for our client's customers. Your main responsibility will be to handle customer inquiries via phone and email, providing effective solutions and assistance. This role suits individuals with strong communication skills and a passion for helping others. You'll receive training and work within a supportive team environment that encourages growth and learning.
Your day-to-day tasks will include responding to customer queries, troubleshooting issues, and ensuring a high level of customer satisfaction. You'll also have the opportunity to develop your problem-solving skills and gain valuable experience in customer service.
What you'll do
- Handle customer inquiries via phone and email
- Provide effective solutions and assistance
- Document customer interactions and feedback
- Assist in troubleshooting customer issues
What you'll need
- 12th pass or equivalent
- Good communication skills
- Basic computer knowledge
Skills
Good to have
Benefits
- Training and development opportunities
- Friendly work environment
- Performance bonuses
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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