Customer Support Executive

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kolkata, West Bengal
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Our client is looking for a part-time Customer Support Executive in Kolkata. Ideal for freshers wanting to gain experience in customer service.

Apply now

About the role

As a Customer Support Executive, you will handle inquiries from customers via phone and email, providing information and resolving issues. This role is perfect for enthusiastic individuals who enjoy helping others and are looking for flexible working hours. You will be trained to handle various customer scenarios, ensuring a positive experience for every client. Our client values your contribution and offers a collaborative virtual workspace.

What you'll do

  • Respond to customer inquiries via phone and email
  • Resolve customer issues efficiently
  • Maintain customer records and documentation
  • Collaborate with team members to enhance customer service

What you'll need

  • High school diploma or equivalent
  • Good communication skills
  • Basic computer knowledge

Skills

Customer service orientation Problem-solving abilities Basic typing skills

Good to have

Familiarity with CRM systems Background in retail or service industry

Benefits

  • Work from home flexibility
  • Skill development training
  • Performance bonuses

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

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Questions about this job

What are my main tasks?
You will respond to customer inquiries and resolve issues via phone and email.
Is this role suitable for freshers?
Yes, this position is ideal for fresh graduates.
What is the expected salary?
The salary ranges from INR 15,000 to INR 25,000 per month.
What is the work format?
This is a remote part-time position.

Listing last updated

Customer Support Executive

₹15,000–25,000 a month

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