About the role
As a Junior Customer Support Associate, you will be the first point of contact for customers, assisting them with inquiries and providing solutions. You will be part of a dynamic team that values communication and problem-solving. This role is perfect for those who enjoy helping others and are looking to grow in a supportive environment. You will receive training and mentorship to develop your skills further and advance in your career.
What you'll do
- Assist customers with inquiries
- Provide solutions to customer issues
- Maintain customer satisfaction
- Document customer interactions
What you'll need
- 12th pass or equivalent
- Excellent communication skills
- Basic computer knowledge
Skills
Communication
Problem-solving
Customer service orientation
Good to have
Basic technical skills
Multilingual abilities
Benefits
- Training and development programs
- Health insurance
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
Questions about this job
What are the main responsibilities of this role?
You will assist customers with inquiries, provide solutions, and ensure customer satisfaction.
What qualifications are needed?
A 12th pass or equivalent is preferred. Excellent communication skills are essential.
Is training provided?
Yes, comprehensive training will be provided to all new associates.
What are the working hours?
The role typically requires working from 9 AM to 6 PM, Monday to Friday.
How can I apply?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated