About the role
In this role, you will provide technical support to users and help troubleshoot various IT issues. Your daily tasks will include responding to user inquiries, diagnosing problems, and providing solutions via phone, chat, or email. This is an excellent opportunity for recent graduates eager to start a career in IT.
You will work remotely and collaborate with a talented team, gaining valuable experience in customer support and IT problem-solving. If you have a passion for technology and helping people, this role offers a solid foundation to build your career in IT support.
What you'll do
- Respond to user inquiries and provide resolutions.
- Diagnose and troubleshoot IT issues.
- Document support requests and solutions.
- Assist in maintaining IT equipment and software.
What you'll need
- Basic understanding of IT systems.
- Strong problem-solving skills.
- Good verbal and written communication.
Skills
Technical aptitude
Communication skills
Customer service orientation
Good to have
Familiarity with help desk software
Basic knowledge of networking concepts
Benefits
- Opportunity to work remotely.
- Gain hands-on experience in IT support.
- Flexible working hours.
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What does a Junior IT Support Specialist do daily?
You will assist users with technical issues and ensure they have the support they need.
Is this position remote?
Yes, this role allows you to work from home.
What qualifications do I need?
A degree in IT or a related field is preferred but not mandatory.
How do I apply for this role?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
What is the salary range for this position?
The monthly salary is between INR 20,000 and INR 30,000.
Listing last updated