Customer Service Associate

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kharagpur, West Bengal
Work mode
On-site
Job type
Full time
Experience
0–1 yr
Category
Customer Service

In hand: about ₹13,400–22,400 a month after PF and income tax (estimate). How it's worked out

We are hiring a Customer Service Associate in Kharagpur. This role is perfect for freshers who enjoy helping customers and solving problems.

Apply now

About the role

As a Customer Service Associate, you will be the first point of contact for customers. You will assist with inquiries, resolve complaints, and provide information about our products and services. This role requires excellent communication skills and a passion for customer satisfaction.

You will work in a dynamic team environment and be trained to handle various customer-related issues effectively. If you are looking for a career in customer service, this position offers a great opportunity to build your skills and gain valuable experience.

What you'll do

  • Handle customer inquiries
  • Resolve customer complaints
  • Provide product information
  • Document customer interactions

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer-oriented mindset

Skills

Communication skills Problem-solving Team collaboration

Good to have

Experience in customer service Knowledge of CRM systems

Benefits

  • Training and development
  • Health benefits
  • Performance bonuses

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of a Customer Service Associate?
You will assist customers with inquiries, resolve complaints, and provide product information.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
Is prior experience required for this role?
No, this position is open to freshers.
What are the working hours for this job?
This is a full-time, onsite position with standard working hours.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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