About the role
As a Customer Service Executive, you will handle customer inquiries through various channels, including phone, email, and chat. Your main goal will be to provide excellent service and resolve customer issues promptly. This position suits individuals who are empathetic, have good communication skills, and can work independently. You will be part of a dynamic team that values customer satisfaction and teamwork.
What you'll do
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues.
- Provide information about products and services.
- Maintain customer records and feedback.
What you'll need
- Bachelor's degree or equivalent experience.
- Excellent verbal and written communication skills.
- Proficiency in using CRM software.
Skills
Strong communication skills
Problem-solving abilities
Customer-oriented mindset
Good to have
Experience with CRM tools
Ability to work in a fast-paced environment
Benefits
- Work from the comfort of your home.
- Flexible working hours.
- Training and development opportunities.
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What will my day-to-day tasks include?
You will be handling customer inquiries, resolving complaints, and providing information about products and services.
Is this a remote position?
Yes, this role is fully remote.
What is the salary for this role?
The salary range is INR 20,000 to INR 30,000 per month.
Do I need prior experience in customer service?
Yes, 1-3 years of experience in customer service is preferred.
How do I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated