About the role
As a Customer Support Associate, you will assist customers by answering questions and resolving issues via chat and email. You will work in a dynamic environment that values customer satisfaction and teamwork. This role is well-suited for individuals who are friendly, motivated, and possess excellent communication skills. You'll gain valuable experience and the chance to develop your career in customer service.
What you'll do
- Respond to customer inquiries promptly
- Provide support via email and chat
- Document customer interactions
- Assist in troubleshooting customer issues
What you'll need
- High school diploma or equivalent
- Good verbal and written communication skills
- Basic computer skills
Skills
Customer service orientation
Effective communication skills
Problem-solving skills
Good to have
Experience with customer support software
Multitasking abilities
Benefits
- Flexible working hours
- Work from home option
- Skill development training
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What does a Customer Support Associate do?
You will assist customers with inquiries and provide solutions to their issues.
Is prior experience necessary for this role?
No, this is an entry-level position suitable for freshers.
What are the working hours?
This is a part-time role with flexible hours, working from home.
What is the pay for this role?
The salary ranges from INR 15,000 to INR 25,000 per month.
Listing last updated