Customer Support Associate

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Ambala, Haryana
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

We are hiring a Customer Support Associate in Ambala. Join our team to help enhance customer satisfaction.

Apply now

About the role

As a Customer Support Associate, you will interact with customers to resolve inquiries and provide information about our products and services. This role is ideal for freshers who are passionate about customer service and want to develop their communication skills. You will be part of a dynamic team that values customer satisfaction and quality service. Gain valuable experience in a supportive environment while contributing to the success of the company.

What you'll do

  • Respond to customer queries
  • Log and manage customer interactions
  • Provide product information
  • Escalate issues to the relevant department

What you'll need

  • Bachelor's degree or equivalent
  • Strong verbal and written communication skills
  • Ability to work in a team

Skills

Patience and empathy Attention to detail Basic computer proficiency

Good to have

Experience with customer service tools Multilingual skills

Benefits

  • Comprehensive training program
  • Health benefits
  • Career advancement opportunities

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like in this role?
You will handle customer inquiries via phone and email.
Is prior experience necessary?
No, we welcome applications from freshers.
What skills are important for this position?
Good communication and problem-solving skills are essential.
How to apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹20,000–30,000 a month

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