About the role
In this role, you will provide exceptional customer service to clients via chat and email. Your primary responsibility is to resolve customer inquiries and issues efficiently while maintaining a positive attitude. This position is great for fresh graduates who are looking to gain experience in the IT industry and develop communication skills.
You will be supported by a friendly team that values your contributions and encourages your development. This part-time position allows for flexibility, making it suitable for students or anyone seeking to balance work with other commitments.
What you'll do
- Respond to customer inquiries via chat and email
- Resolve issues efficiently and effectively
- Maintain a positive and professional demeanor
- Document customer interactions
What you'll need
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Basic computer knowledge
Skills
Effective communication
Problem-solving
Customer service orientation
Good to have
Familiarity with customer support software
Basic IT knowledge
Benefits
- Work-from-home flexibility
- Training and support
- Opportunity for career advancement
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the main duties for this role?
You will assist customers through chat and email, resolving inquiries and issues.
Is this position suitable for fresh graduates?
Yes, it is an entry-level role ideal for those starting their careers.
What is the work schedule like?
This is a part-time position with flexible hours.
What skills are needed for this role?
Strong communication skills and a customer-oriented mindset are essential.
How do I apply for this job?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated