About the role
As a Customer Support Associate, you will be the first point of contact for our customers. Your primary responsibility will be to assist customers with their inquiries, ensuring a high level of satisfaction. This role suits energetic individuals who enjoy helping others and want a dynamic work environment.
You will work closely with the support team, learning about our products and services. You'll handle customer queries through various channels and resolve issues efficiently. The team is dedicated to providing excellent service, and they offer training and support to help you succeed in your role.
What you'll do
- Assist customers via phone, email, and chat.
- Resolve customer issues and provide product information.
- Maintain customer records and follow up as necessary.
- Collaborate with team members to improve service delivery.
What you'll need
- Bachelor's degree or equivalent experience.
- Excellent communication skills.
- Ability to work in a fast-paced environment.
Skills
Strong verbal and written communication skills.
Problem-solving abilities.
Basic computer skills.
Good to have
Experience with customer service software.
Knowledge of the industry.
Benefits
- Comprehensive training program.
- Health insurance benefits.
- Opportunities for career growth.
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Customer Support Associate?
You will assist customers with inquiries, handle complaints, and provide information about products and services.
Is prior experience required for this role?
No, this is an entry-level position, and freshers are encouraged to apply.
What is the work mode for this position?
This role is onsite at our office in Sector 17, Chandigarh.
What is the salary range for this job?
The salary is between INR 25,000 to INR 35,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated