Customer Support Associate

OneFresher · recruiting for a confidential client

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Pay
₹25,000–40,000 a month
Location
Lucknow, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our team as a Customer Support Associate in Lucknow. We are seeking enthusiastic individuals to assist our customers and resolve their inquiries.

Apply now

About the role

In this role, you will be the first point of contact for our customers. Your primary responsibility will be to help them with their queries and provide top-notch support. You will work closely with your team to ensure customer satisfaction and retention. This position is perfect for freshers who are eager to learn and grow in a dynamic environment.

The hiring company values teamwork and collaboration, offering a friendly atmosphere where you can develop your skills. If you enjoy problem-solving and have a passion for helping others, this role is an excellent fit. Apply now to become part of an organization that prioritizes its customers.

What you'll do

  • Assist customers with their inquiries and provide information
  • Resolve customer complaints and issues
  • Maintain detailed records of customer interactions
  • Collaborate with team members to enhance customer satisfaction

What you'll need

  • Bachelor's degree in any field
  • Excellent verbal and written communication skills
  • Basic computer skills

Skills

Customer service orientation Problem-solving skills Communication skills

Good to have

Familiarity with CRM software Team collaboration skills

Benefits

  • Competitive salary and performance bonuses
  • Opportunities for career advancement
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of this role?
You'll assist customers with inquiries, provide information, and resolve issues.
Is prior experience required?
No, this position is open to freshers and those with less than 2 years of experience.
What are the working hours?
The working hours are from 9 AM to 6 PM, Monday to Friday.
How can I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹25,000–40,000 a month

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