Customer Support Associate

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Jorhat, Assam
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate in Jorhat. This role is ideal for fresh graduates looking to start their career.

Apply now

About the role

As a Customer Support Associate, you will handle customer inquiries and provide solutions to their problems. You will be the first point of contact for customers, assisting them with product information, order tracking, and resolving complaints. The role suits individuals with excellent communication skills and a passion for helping others.

Our client offers a supportive work environment where you can grow and develop your skills. This is a great opportunity to learn about customer service in a vibrant team. If you are a quick learner and enjoy interacting with people, this position may be perfect for you.

What you'll do

  • Handle customer inquiries
  • Provide product information
  • Resolve customer complaints
  • Assist with order tracking

What you'll need

  • Bachelor's degree
  • Basic knowledge of customer service
  • Strong communication skills

Skills

Communication skills Problem-solving Basic computer knowledge

Good to have

Customer service experience Multilingual abilities

Benefits

  • Health insurance
  • Career development opportunities
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

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Questions about this job

What are the work hours for this role?
The work hours are typically from 9 AM to 6 PM, Monday to Friday.
Do I need any prior experience?
No, this role is open to fresh graduates and does not require prior experience.
What skills are needed for this position?
Strong communication skills and a customer-oriented attitude are essential.

Listing last updated

Customer Support Associate

₹20,000–30,000 a month

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