About the role
As a Customer Support Associate, you will be the first point of contact for customers. You will handle inquiries, resolve issues, and ensure customer satisfaction. This position is ideal for individuals who possess strong communication skills and a passion for customer service.
You will receive training and support to develop your skills and knowledge in customer relations. This full-time role offers opportunities for advancement within the company.
What you'll do
- Handle customer inquiries
- Provide solutions to customer issues
- Maintain customer records
- Collaborate with team members to improve service
What you'll need
- Good communication skills
- Ability to work in a team
- Customer-oriented mindset
Skills
Problem-solving skills
Empathy
Time management
Good to have
Experience with customer service software
Basic knowledge of handling customer complaints
Benefits
- Training provided
- Career growth opportunities
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the primary duties of this role?
Your main duties will include answering customer inquiries and resolving complaints.
Do I need experience for this position?
No, this is an entry-level position suitable for fresh graduates.
Is this role remote or onsite?
This is an onsite position in Kakinada.
What is the salary range for this position?
The salary is between INR 20,000 and INR 25,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated