Customer Support Associate – Fresher

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Kanpur, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our team as a Customer Support Associate in Kanpur. We're looking for freshers who are passionate about helping customers.

Apply now

About the role

In this role, you will be the first point of contact for our customers, assisting them with inquiries and resolving issues. Your day-to-day tasks will involve answering calls, responding to emails, and providing exceptional service to enhance customer satisfaction. This position is ideal for those who enjoy communication and are eager to learn. You will receive comprehensive training to help you succeed and grow within the company.

This role is perfect for recent graduates or individuals looking to start their careers in customer service. The team is supportive and collaborative, ensuring that you have the resources to thrive. If you are a proactive individual with strong problem-solving skills, we would love to hear from you.

What you'll do

  • Assist customers with inquiries and provide accurate information.
  • Resolve customer complaints in a timely manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service quality.

What you'll need

  • Bachelor's degree in any field.
  • Excellent communication skills.
  • Basic computer knowledge.

Skills

Strong verbal and written communication skills. Problem-solving abilities. Ability to work in a fast-paced environment.

Good to have

Experience with customer service tools. Basic knowledge of CRM software.

Benefits

  • Comprehensive training provided.
  • Opportunities for growth and advancement.
  • Friendly and dynamic work environment.

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of a Customer Support Associate?
You will assist customers with inquiries, resolve issues, and provide information about our services.
Is there any prior experience required for this role?
No prior experience is necessary, but a passion for customer service is essential.
What is the work environment like?
The role is onsite in a supportive team environment focused on collaboration.
How can I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
What salary can I expect as a fresher in this role?
The salary range is INR 25,000 to INR 35,000 per month, depending on performance.

Listing last updated

Customer Support Associate – Fresher

₹25,000–35,000 a month

Apply