About the role
As a Customer Support Associate, you will handle customer inquiries, resolve issues, and provide information about our client's products and services. This role is ideal for recent graduates who excel in communication and problem-solving. You will be part of a dynamic team that thrives on delivering excellent customer service. Training will be provided to ensure you succeed in this role while developing your professional skills.
What you'll do
- Interact with customers via phone, email, and chat.
- Resolve customer issues in a timely manner.
- Maintain records of customer interactions.
What you'll need
- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Basic computer skills.
Skills
Communication skills
Customer service orientation
Time management
Good to have
Familiarity with CRM software
Multilingual abilities
Benefits
- Comprehensive training program.
- Health insurance coverage.
- Opportunities for career advancement.
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
Questions about this job
What are the main responsibilities of a Customer Support Associate?
You will handle customer inquiries, resolve issues, and provide product information.
Is there any prior experience required for this role?
No prior experience is necessary; freshers are encouraged to apply.
What is the work environment like?
The position is onsite in Patna, offering a collaborative team atmosphere.
Listing last updated