About the role
As a Junior IT Support Executive, you will provide technical assistance to users and troubleshoot IT issues. This role is perfect for recent graduates looking to start their career in IT support. You'll engage with users remotely, resolve technical problems, and contribute to improving IT processes. Our client offers a collaborative work environment where you can learn and grow your technical skills while helping users with their IT needs.
What you'll do
- Troubleshoot IT issues
- Assist users with technical queries
- Document support requests
- Contribute to IT improvement initiatives
What you'll need
- Bachelor's degree in Computer Science or related field
- Basic understanding of computer systems
- Good problem-solving abilities
Skills
Technical troubleshooting skills
Effective communication
Basic knowledge of IT support
Good to have
Familiarity with helpdesk software
Understanding of network configurations
Benefits
- Professional growth opportunities
- Flexible working hours
- Supportive team environment
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the main duties in this role?
You will provide technical support, troubleshoot issues, and assist users with IT-related queries.
Is previous IT experience necessary?
No, this is an entry-level position suitable for fresh graduates.
What does the team culture look like?
The team is collaborative and supportive, focusing on learning and development.
How can I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated