Customer Service Associate

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Durg, Chhattisgarh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

We are looking for enthusiastic Customer Service Associates for our client in Durg. This is a great opportunity for freshers to start their career in a supportive environment.

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About the role

As a Customer Service Associate, you will be the first point of contact for our customers. Your daily tasks will include assisting with inquiries, resolving issues, and ensuring customer satisfaction. This role is perfect for recent graduates who possess excellent communication skills and a passion for helping others. You will receive training and ongoing support to help you succeed in this role.

We value teamwork and a positive attitude, making this a great place for you to grow and develop your career. Join us in providing exceptional service to our clients and making a difference in their day-to-day experiences.

What you'll do

  • Assist customers with inquiries and issues.
  • Provide product information and support.
  • Maintain customer satisfaction and handle escalations.
  • Document interactions and follow-up as necessary.

What you'll need

  • Bachelor's degree in any field.
  • Strong verbal and written communication skills.
  • Ability to work in a team environment.

Skills

Excellent communication skills. Problem-solving abilities. Basic computer proficiency.

Good to have

Experience in customer service. Knowledge of CRM software.

Benefits

  • Competitive salary.
  • Health care coverage.
  • Paid time off and holidays.

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

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Questions about this job

What are the working hours for this position?
The working hours are from 9 AM to 6 PM, Monday to Friday.
Is there any training provided?
Yes, comprehensive training will be provided to all new hires.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Will I have opportunities for career advancement?
Yes, we encourage internal promotions and provide pathways for career growth.

Listing last updated

Customer Service Associate

₹20,000–30,000 a month

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