About the role
As a Customer Service Associate, you will be the first point of contact for our clients. Your primary responsibility is to assist customers with their queries and ensure a positive experience. This role suits individuals who have strong communication skills and a passion for customer satisfaction.
Working in a fast-paced environment, you will handle inquiries via phone, email, and chat. You will also assist in resolving complaints and providing information about products and services. If you are a friendly and approachable person, this is the right role for you.
What you'll do
- Answer customer inquiries
- Resolve complaints
- Provide information about products
- Maintain customer satisfaction
What you'll need
- Effective communication skills
- Customer-oriented mindset
- Basic computer skills
Skills
Active listening
Patience
Empathy
Good to have
Experience with CRM software
Knowledge of product/service offerings
Benefits
- Flexible working hours
- Experience in customer service
- Growth potential in the company
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
Is this a full-time or part-time role?
This is a part-time onsite position.
What qualifications are required?
High school diploma or equivalent is preferred.
What will my responsibilities include?
You will assist customers, handle inquiries, and resolve complaints.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated