Customer Support Associate

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Ernakulam, Kerala
Work mode
On-site
Job type
Full time
Experience
0–1 yr
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

We are seeking enthusiastic individuals for the role of Customer Support Associate. Freshers are encouraged to apply!

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for our customers. Your main responsibilities will include addressing customer inquiries, resolving issues, and providing information about our services. This role is perfect for individuals who enjoy interacting with people and have a passion for helping others. You will work in a dynamic environment and receive comprehensive training to support your career growth.

You will be joining a supportive team that values collaboration and innovation. Our client believes in nurturing talent and offers opportunities for advancement within the company. If you're a quick learner and ready to take on challenges, this role could be the perfect fit for you.

What you'll do

  • Address customer inquiries
  • Resolve customer issues
  • Provide service information
  • Document interactions accurately

What you'll need

  • Bachelor's degree preferred
  • Strong communication skills
  • Basic computer knowledge

Skills

Communication Problem-solving Customer service

Good to have

Multitasking Experience with CRM software

Benefits

  • Health insurance
  • Paid training
  • Opportunities for growth

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of a Customer Support Associate?
You will handle customer inquiries, provide information, and resolve issues.
Is prior experience required for this role?
No, this position is open to freshers and those with less than a year of experience.
What is the work schedule like?
The role is full-time and requires you to work onsite during regular business hours.
How can I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹20,000–30,000 a month

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