About the role
In this role, you will be the first point of contact for customers, assisting them with inquiries and resolving issues. You will develop your communication skills and learn to handle customer complaints and feedback effectively. This position is ideal for individuals who enjoy helping others and want to work in a dynamic environment. You will join a friendly team that values customer satisfaction and teamwork.
What you'll do
- Answer customer queries via phone and email
- Resolve issues and complaints
- Provide information about products and services
- Maintain customer records and feedback
What you'll need
- High school diploma or equivalent
- Basic computer skills
- Good verbal and written communication skills
Skills
Excellent communication skills
Problem-solving ability
Basic computer literacy
Good to have
Experience in customer service
Knowledge of CRM software
Benefits
- Flexible working hours
- Training and development opportunities
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What will my main duties be?
You will assist customers with inquiries, resolve complaints, and ensure a positive customer experience.
Is any experience required?
No prior experience is necessary, but a willingness to learn is essential.
What are the working hours?
This is a part-time position with flexible hours.
Listing last updated