About the role
As a Customer Support Associate, you will be the first point of contact for our clients' customers, providing assistance via phone, email, and chat. This entry-level position is ideal for freshers eager to start their career in customer service. You will handle inquiries, resolve issues, and ensure a positive customer experience.
Working remotely, you will receive training and support to help you excel in your role. If you enjoy helping others and possess strong communication skills, this is an excellent opportunity to join a growing team dedicated to customer satisfaction.
What you'll do
- Respond to customer inquiries through various channels.
- Resolve customer issues in a timely manner.
- Provide product information and support.
- Document customer interactions and feedback.
What you'll need
- 12th pass or graduate.
- Strong verbal and written communication skills.
- Basic computer literacy.
Skills
Communication skills
Patience
Problem-solving skills
Good to have
Experience with CRM software
Knowledge of customer service best practices
Benefits
- Work from the comfort of your home.
- Training and development opportunities.
- Flexible work hours.
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the main duties of a Customer Support Associate?
Handling customer inquiries, resolving issues, and providing information.
Is the position remote?
Yes, this role is remote.
What qualifications do I need?
No prior experience is required, but good communication skills are essential.
What is the salary for this position?
The salary ranges from INR 20,000 to INR 30,000 per month.
Listing last updated