About the role
In the role of Customer Support Associate, you will handle customer inquiries and provide assistance via phone, email, or chat. You will be the first point of contact for customers, ensuring a positive experience. This role is perfect for individuals who enjoy helping others and are looking to make a career in customer service.
Our client provides training to ensure you have the skills needed to succeed. You'll learn about customer relationship management and effective communication. If you are patient and friendly, this position offers a great introduction to the customer service industry.
What you'll do
- Respond to customer inquiries in a timely manner
- Provide information about products and services
- Resolve customer complaints effectively
- Maintain customer records and feedback
What you'll need
- High school diploma or equivalent
- Basic computer skills
- Strong communication skills
Skills
Good listening skills
Problem-solving abilities
Ability to work independently
Good to have
Familiarity with customer service software
Experience in a similar role is a plus
Benefits
- Flexible working hours
- Work-from-home option
- Opportunity to gain experience in customer service
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
Customer Support Associate jobs in other cities
Questions about this job
What are the working hours for this part-time position?
The hours are flexible, typically requiring 20 hours a week.
Do I need any previous experience for this role?
No, this is an entry-level position suitable for freshers.
What kind of training will be provided?
Comprehensive training will be provided to help you understand customer service protocols.
How can I apply for this job?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated