About the role
In this role, you will handle customer inquiries and provide timely and effective support. You will assist customers via phone, email, and chat, ensuring all issues are resolved efficiently. The ideal candidate is someone with excellent communication skills, a positive attitude, and a passion for helping others.
Join a supportive team that values your growth and offers training to enhance your skills. This is a great opportunity for individuals who are looking to develop their careers in customer service.
What you'll do
- Handle customer inquiries through various channels.
- Resolve customer issues promptly and accurately.
- Provide product information and support.
What you'll need
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
Skills
Communication skills
Customer service orientation
Basic computer skills
Good to have
Familiarity with customer support software
Multilingual abilities
Benefits
- Training and development opportunities.
- Health insurance.
- Friendly work environment.
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Customer Support Associate?
You will assist customers with inquiries, resolve issues, and provide product information.
Is prior experience required for this role?
No, freshers are welcome to apply.
What skills are necessary for this position?
Strong communication skills and a friendly demeanor are essential.
Where is the job located?
The position is based on MG Road, Thiruvananthapuram.
How can I apply for this job?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated