About the role
As a Customer Support Associate, your primary responsibility will be to assist customers with their inquiries and provide solutions to their problems. You will interact with customers via phone, email, and chat, ensuring a high level of customer satisfaction.
This role suits individuals who are passionate about helping others and possess excellent communication skills. You will receive training to equip you with product knowledge and customer service techniques. Join our supportive team and make a difference in our customers' experiences.
What you'll do
- Assist customers with inquiries
- Provide solutions to customer problems
- Maintain customer records
- Work with the team to enhance customer experience
What you'll need
- Bachelor's degree in any field
- Excellent communication skills
- Customer-oriented mindset
Skills
Strong verbal and written communication
Problem-solving skills
Time management
Good to have
Experience with CRM software
Knowledge of customer service best practices
Benefits
- Work from home flexibility
- Training and development
- Performance bonuses
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What will my daily tasks involve?
You will assist customers with inquiries and provide solutions via various communication channels.
Do I need prior experience for this role?
No, we welcome fresh graduates to apply.
What is the salary for this position?
The salary is between INR 22,000 and INR 38,000 per month.
Listing last updated