About the role
As a Junior IT Support Executive, you will assist in troubleshooting and resolving hardware and software issues for clients. This role is perfect for freshers who are enthusiastic about technology and eager to learn. You will work with a team of experienced professionals who will guide you in developing your skills and knowledge in IT support.
Your day-to-day tasks will include answering client queries, providing technical assistance, and documenting issues for future reference. This role offers a fantastic opportunity to gain hands-on experience in a fast-paced IT environment and grow your career.
What you'll do
- Assist in troubleshooting hardware and software issues
- Respond to client queries via phone and email
- Document support cases and resolutions
- Maintain client IT inventory and assist with updates
What you'll need
- Bachelor's degree in IT or related field
- Basic knowledge of computer systems and software
- Strong communication skills
Skills
Problem-solving
Communication
Technical knowledge
Good to have
Knowledge of networking
Familiarity with operating systems
Benefits
- Opportunity for growth within the company
- Comprehensive training programs
- Health insurance benefits
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What qualifications do I need for this role?
A basic understanding of IT concepts is preferred, along with a degree in a relevant field.
What are the working hours for this position?
The working hours are typically from 9 AM to 6 PM, Monday to Friday.
Is training provided for this role?
Yes, comprehensive training will be provided to help you succeed.
What skills are beneficial for this position?
Good communication skills and a problem-solving mindset are very beneficial.
Listing last updated