About the role
The Customer Support Associate will handle customer inquiries and provide solutions to issues faced by clients. You will communicate via email and chat, ensuring a high level of customer satisfaction. This contract role allows for flexibility in work as it is remote, making it ideal for freshers seeking their first job in customer service.
Working in a dynamic team, you will receive training and support to help you excel in your role. We are looking for individuals who are enthusiastic and eager to learn.
What you'll do
- Handle customer inquiries and complaints
- Provide accurate information regarding products and services
- Maintain customer records
- Follow up with customers to ensure satisfaction
What you'll need
- Excellent verbal and written communication skills
- Basic computer skills
- Customer-oriented attitude
Skills
Strong communication skills
Problem-solving abilities
Ability to work independently
Good to have
Experience with customer service software
Basic knowledge of CRM systems
Benefits
- Flexible work hours
- Work from home
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the main duties of a Customer Support Associate?
You will respond to customer inquiries, troubleshoot issues, and ensure customer satisfaction.
Is prior experience necessary for this role?
No, this position is open for freshers with less than 1 year of experience.
What is the work setup?
This role is remote, allowing you to work from home.
What is the salary range for this position?
The salary ranges from ₹20,000 to ₹30,000 per month.
How can I apply for this job?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated