Customer Support Associate

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹15,000–20,000 a month
Location
Kangra, Himachal Pradesh
Work mode
Remote
Job type
Part time
Experience
0–1 yr
Category
Customer Service

Join as a Customer Support Associate in Kangra. This part-time remote role is ideal for freshers looking to enter the customer service field.

Apply now

About the role

In this role, you will be the first point of contact for customers, assisting them with their inquiries and providing solutions. You will work remotely, allowing you to manage your time effectively while gaining valuable experience in customer relations.

This position suits individuals who are passionate about helping others and have excellent communication skills. You will receive training to help you develop your skills and enhance your customer service abilities.

What you'll do

  • Respond to customer inquiries via phone and email
  • Provide product information and assistance
  • Resolve customer complaints efficiently
  • Document customer interactions in the system

What you'll need

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Ability to work independently

Skills

Excellent communication skills Problem-solving abilities Basic computer proficiency

Good to have

Experience with customer service software Familiarity with CRM systems

Benefits

  • Flexible working hours
  • Work from home
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this position?
The role is part-time, with flexible hours based on your availability.
Do I need prior experience in customer service?
No prior experience is required, but good communication skills are essential.
What tools will I need to work remotely?
A computer and a stable internet connection are required.
How can I apply for this role?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹15,000–20,000 a month

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