Customer Support Associate – Fresher

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Kozhikode, Kerala
Work mode
On-site
Job type
Full time
Experience
0–1 yr
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate in Kozhikode. Ideal for freshers looking to kickstart their career in customer service.

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for our clients. You will assist customers with inquiries, provide product information, and resolve any issues they may face. This role is perfect for enthusiastic individuals who enjoy helping others and are keen to develop their communication skills. You will work in a collaborative team environment, where support and growth are prioritized.

Our client offers a vibrant work culture where fresh ideas are welcomed. You will undergo initial training to equip you with the necessary skills and knowledge about the products and services. Join us to make a difference in customer experiences and build a strong foundation for your career.

What you'll do

  • Assist customers with inquiries and provide timely solutions.
  • Maintain customer records and update information as necessary.
  • Collaborate with team members to enhance customer service processes.
  • Participate in training sessions for skill enhancement.

What you'll need

  • Bachelor's degree in any field.
  • Strong communication skills.
  • Ability to work in a team.

Skills

Excellent verbal and written communication. Problem-solving abilities. Customer-focused attitude.

Good to have

Basic computer skills. Familiarity with customer service software.

Benefits

  • Comprehensive training program.
  • Health and wellness benefits.
  • Opportunities for career advancement.

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of a Customer Support Associate?
You will assist customers with inquiries, provide product information, and resolve issues.
Is prior experience required for this role?
No, this position is open to freshers with no prior experience.
What is the work environment like?
The role is onsite and offers a collaborative team environment focusing on support and growth.
What is the salary range for this position?
The salary range is between INR 25,000 to INR 40,000 per month.
How can I apply for this role?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate – Fresher

₹25,000–40,000 a month

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