About the role
As a Customer Support Associate, you will handle customer queries via phone, email, and chat. You will work closely with your team to ensure customer satisfaction and resolve issues efficiently. This role is perfect for individuals who are enthusiastic about helping others and want to develop their communication skills. The team is supportive and encourages professional growth, making it an ideal environment for freshers to kickstart their careers.
What you'll do
- Assist customers via phone, email, and chat
- Resolve customer queries and issues
- Maintain a high level of customer satisfaction
- Document customer interactions accurately
What you'll need
- High school diploma or equivalent
- Good communication skills
- Basic computer skills
Skills
Excellent verbal and written communication
Problem-solving skills
Customer-focused attitude
Good to have
Experience in customer service (preferred but not necessary)
Familiarity with CRM software
Benefits
- Health insurance
- Paid time off
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What will my responsibilities be?
You will assist customers with their inquiries, resolve issues, and provide product information.
Is training provided?
Yes, comprehensive training will be provided to help you succeed in your role.
What are the working hours?
The working hours are typically from 9 AM to 6 PM, Monday to Friday.
Listing last updated