Customer Support Associate

OneFresher · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹12,000–18,000 a month
Location
Thane, Maharashtra
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Join our team as a part-time Customer Support Associate in Thane. Ideal for freshers wanting to develop customer service skills.

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for customers, assisting them with inquiries and resolving issues. Your role will involve handling calls, emails, and chat support. This position is perfect for enthusiastic individuals with excellent communication skills who want to make a difference in customer satisfaction. You’ll be part of a supportive team that values your contributions while working remotely.

What you'll do

  • Handle customer inquiries
  • Provide support via phone and email
  • Resolve customer issues
  • Document customer interactions

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer-focused mindset

Skills

Excellent verbal skills Active listening Problem-solving

Good to have

Experience with customer service software Basic technical knowledge

Benefits

  • Flexible hours
  • Work from home
  • Skill development opportunities

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

Apply now

Customer Support Associate jobs in other cities

Questions about this job

What will my responsibilities be?
You will assist customers via calls, emails, and chats, resolving their inquiries.
Is this role suitable for freshers?
Yes, this position is perfect for freshers looking to enter the customer service field.
What is the working mode?
This is a remote part-time position.
How can I apply for this role?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹12,000–18,000 a month

Apply