About the role
As a Customer Support Associate, you will be the first point of contact for our customers. Your role will involve addressing queries, resolving issues, and ensuring a positive customer experience. This position is ideal for energetic individuals who enjoy helping others and possess strong communication skills. You will work closely with a supportive team that values your contributions and encourages your growth within the company. Training will be provided to equip you with the necessary tools to succeed in this role.
What you'll do
- Respond to customer inquiries and provide effective solutions
- Maintain a positive and professional attitude towards customers
- Document customer interactions and keep records up to date
- Work collaboratively with team members to enhance customer satisfaction
What you'll need
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Basic computer skills and familiarity with customer service software
Skills
Strong communication skills
Problem-solving abilities
Customer-focused mindset
Good to have
Experience with CRM software
Multilingual capabilities
Benefits
- Health insurance coverage
- Flexible working hours
- Opportunities for career advancement
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the working hours for this role?
The working hours are Monday to Friday, 9 AM to 6 PM.
Is there any training provided for new employees?
Yes, comprehensive training will be provided to all new hires.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 40,000 per month, depending on experience.
How do I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated