About the role
As a Customer Service Associate, you will be the first point of contact for our clients. Your key role will involve assisting customers with inquiries, resolving issues, and providing product information. This position is great for individuals who have excellent communication skills and a passion for customer satisfaction. You'll work in a supportive environment with the opportunity to advance your skills and career in customer service.
What you'll do
- Handle customer inquiries via phone and email
- Provide accurate information about products and services
- Resolve customer complaints effectively
- Maintain customer satisfaction levels
What you'll need
- 12th pass or graduate
- Strong verbal and written communication skills
- Customer-oriented mindset
Skills
Excellent communication skills
Problem-solving abilities
Basic computer proficiency
Good to have
Experience in customer service is a plus
Familiarity with CRM tools
Benefits
- Competitive salary with performance bonuses
- Health insurance
- Career advancement opportunities
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What does the onboarding process look like?
You will undergo a training program to familiarize yourself with our products and service protocols.
Are there opportunities for growth?
Yes, we encourage internal promotions and ongoing training.
What are the work timings?
The work timings are from 10 AM to 7 PM, with weekends off.
Listing last updated