Customer Support Associate

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Agra, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate in Agra. This entry-level role is perfect for fresh graduates seeking to kickstart their career in customer service.

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About the role

As a Customer Support Associate, you will handle customer inquiries and provide solutions in a timely manner. You will work closely with a team to improve customer satisfaction and support our client's goals. This role is ideal for individuals who enjoy problem-solving and have excellent communication skills.

You will be trained to resolve issues and provide information regarding products and services. The team fosters a supportive environment, encouraging personal growth and professional development. If you have a passion for helping others and want to start your career in a dynamic field, apply now!

What you'll do

  • Assist customers with inquiries and provide timely solutions
  • Document interactions and maintain accurate records
  • Collaborate with team members to enhance customer service
  • Participate in training and development programs

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work collaboratively in a team

Skills

Customer service orientation Problem-solving skills Basic computer proficiency

Good to have

Experience with CRM software Familiarity with customer service best practices

Benefits

  • Competitive salary
  • Health benefits
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

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Questions about this job

What are the primary responsibilities for this role?
You will handle customer inquiries, provide support, and resolve issues to ensure customer satisfaction.
What qualifications are required?
A high school diploma or equivalent is preferred, along with good communication skills.
Is prior experience necessary?
No, this role is suitable for fresh graduates.
What is the work schedule like?
This is a full-time onsite position.
How can I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹25,000–35,000 a month

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