Customer Support Associate

OneFresher · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Rajkot, Gujarat
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate in Rajkot. Freshers are encouraged to apply for this exciting role.

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About the role

In this role, you will assist customers with inquiries, complaints, and product information through various channels like calls and emails. It’s an excellent opportunity for fresh graduates to gain hands-on experience in customer service. You will be part of a supportive team focused on delivering exceptional customer experiences.

The hiring company offers a dynamic work environment where you can grow your skills and advance your career. Ideal candidates are enthusiastic and eager to learn, making it a perfect fit for those starting their professional journey.

What you'll do

  • Assist customers via phone, email, or chat.
  • Resolve customer issues in a timely manner.
  • Provide product information and support.
  • Maintain accurate records of customer interactions.

What you'll need

  • High school diploma or equivalent.
  • Basic computer skills.
  • Good communication skills.

Skills

Excellent verbal and written communication. Problem-solving skills. Ability to work in a team.

Good to have

Familiarity with customer service software. Multilingual skills.

Benefits

  • Training and development opportunities.
  • Health benefits.
  • Friendly work environment.

Interested in this role?

It takes about two minutes. Free to apply — OneFresher never asks candidates for money.

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Questions about this job

What are the main responsibilities of a Customer Support Associate?
You will handle customer inquiries, assist with product information, and resolve complaints.
Is prior experience required for this role?
No, freshers are welcome to apply.
What is the work schedule?
This is a full-time onsite position.
What skills are necessary for this role?
Strong communication skills and a customer-oriented mindset are essential.
How can I apply for this position?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹25,000–40,000 a month

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