About the role
As a Customer Support Associate, you will handle customer inquiries and provide assistance via phone, email, or chat. Your primary role will be to ensure customer satisfaction by resolving issues and providing clear information about our products and services. This position is ideal for individuals who enjoy helping others and are looking for flexible work hours.
You will be trained on our systems and processes, ensuring you have the tools needed to succeed in your role. If you are a friendly, patient, and motivated individual with good communication skills, we want to hear from you.
What you'll do
- Respond to customer inquiries promptly.
- Assist customers with product-related questions.
- Maintain a positive customer experience.
- Document customer interactions and feedback.
What you'll need
- Good communication skills in English and Tamil.
- Ability to work independently.
- Basic computer proficiency.
Skills
Strong verbal and written communication skills.
Problem-solving skills.
Ability to handle customer complaints.
Good to have
Experience with CRM software.
Familiarity with customer service best practices.
Benefits
- Flexible working hours.
- Work from home opportunities.
- Experience in customer service.
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the working hours for this position?
The role has flexible hours, ideal for part-time work.
Is there any training provided?
Yes, full training will be provided to all new hires.
What is the salary range?
The salary is between INR 15,000 to 25,000 monthly.
Do I need prior experience in customer service?
No prior experience is required, but it's a plus.
How do I apply for this role?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated