About the role
As a Customer Support Associate, you will engage with customers via phone, email, and chat to resolve their queries and provide solutions. This role is ideal for someone who enjoys helping others and communicating effectively. You will work closely with the support team to ensure customer satisfaction and maintain service quality. The hiring company values enthusiasm and a positive attitude, making it a great place for freshers to learn and grow.
What you'll do
- Assist customers with inquiries via phone, email, and chat.
- Provide solutions to customer issues and complaints.
- Maintain accurate records of customer interactions.
- Collaborate with the support team to enhance customer satisfaction.
What you'll need
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Basic computer skills.
Skills
Strong communication skills.
Problem-solving ability.
Customer-oriented mindset.
Good to have
Familiarity with customer service software.
Basic knowledge of product lines.
Benefits
- Comprehensive training program.
- Opportunities for career advancement.
- Friendly work environment.
Interested in this role?
It takes about two minutes. Free to apply — OneFresher never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Customer Support Associate?
You will be responsible for answering customer inquiries, resolving issues, and ensuring a positive customer experience.
Is this position suitable for freshers?
Yes, this role is ideal for freshers with no prior experience in customer service.
What is the salary range for this role?
The salary for this position ranges from INR 25,000 to INR 40,000 per month.
Where is the job located?
This position is located in Vijayawada, specifically in the MG Road area.
How can I apply for this job?
Click "Apply Now" on this page to apply through OneFresher. OneFresher is recruiting for this role on behalf of a client employer.
Listing last updated